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Last updated: Sept 01, 2024
Octiga values your privacy and is fully compliant with GDPR and similar regulations. All data shared with and collected by Octiga is confidential and securely processed. Please also review our Data Processing Agreement for more details.
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. Octiga in our respective roles as data processor; use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Octigas primary service is related to the management and security of Microsoft 365 (M365) environments (Tenants). Specifically this is done via a web interface and associated back end infrastructure which allows IT Service Providers to manage their clients M365 tenants. In so doing Octiga collects and processes certain data including some personal data where required.
The following sections outline this processing and storage with respect to the various parties and data classifications involved
Tenant Users and third parties stored within your Tenant users may include its employees, and in some cases, other persons with whom your Office 365 tenant has connected with and hence collected personal information on. In the case of the "other persons" these may include persons such as your clients or vendors for whom you have allocated guest user roles. An example of guest user might be a person with whom you are sharing an internal document via SharePoint.
The Company may use Personal Data of users within your tenant for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service. When using our security services; all data is collected, stored and processed in accordance with the provision of the security service. More specifically the data is used to infer security risks, security incidents, and security related configurations about your tenant. Some personal information is required within this context so as to infer the persons for whom these, risks and incidents apply to. Users and third parties stored within your Tenant Users may include its employees, and in some cases, other persons with whom your Office 365 tenant has connected with and hence collected personal information on. In the case of the "other persons" these may include persons such as your clients or vendors for whom you have allocated guest user roles. An example of guest user might be a person with whom you are sharing an internal document via SharePoint. The data that we collect, which may contain personal data, is metadata about the use of your tenant and NOT business data. It can be categorised as follows
The Company may share Personal Data of Tenant Users within your tenant for the following purposes:
For the elimination of doubt this section describes the data which we do not process or store
No information is collected stored or processed that does not relate to the continued provision of the service
We do NOT collect process or store emails, documents, or other business communications
We do NOT collect, process or store any other types of business information outside of the above categorizations.
The company may use Personal Data of the registered account owner for the following purposes. NB We will NOT use the personal data of other Tenant Users for the following purposes
We may share personal information of the registered account holder in the following situations:
Visitors to the Octiga website are subject to site monitoring which may include analytics and remarketing
We may use third-party Service providers to monitor and analyse the use of our Service.
The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.
Octiga's services, data processing and data storage reside within Octiga's data centers. These are in Amazon Web Services in Dublin Ireland. Octiga are registered within the The Republic of Ireland. Octiga are compliant and abide by GDPR under the European Union.
Octiga use 3rd party processors in the provision of its services. These amount to:
The Company will retain Personal Data only for as long as is necessary for the respective purposes set out in this Privacy Policy. We will retain and use the Personal Data to the extent necessary for reasonable business use in the provision of our services and to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
If the Company is involved in a merger, acquisition or asset sale, Personal Data may be transferred. We will provide notice before Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us in the extreme, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use the most secure commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
We also may limit how We collect, use, and store some of the information of Users between 13 and 18 years old. In some cases, this means We will be unable to provide certain functionality of the Service to these users.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
If you need to contact the Data Protection Officer of Octiga you can contact them here:
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